records
Every patient file in one place
Histories, prescriptions, lab results and clinical notes attached to a single record, searchable by name, phone or file number.
inside the working day
One desk for appointments, billing and stock
The clinic dashboard is what staff open first. Today’s visits, open invoices and pharmacy levels sit on one screen, so nobody is flipping between a register and a spreadsheet to answer a simple question.
Today’s board
Appointments by provider, with open slots visible before lunch.
Money that closed
Invoices and pharmacy sales posted while the shift is still running.
Stock on hand
Low and expiring lines before they become a counter problem.
a problem worth fixing properly
Most clinics do not lose money on care. They lose it on admin.
11.4 hours
A typical three-doctor practice spends this much a week copying the same details between a register, a spreadsheet and a receipt book.
1 in 7
Appointments that go unbilled or under-billed when charges are entered by hand after a busy shift.
what actually gets in the way
Six things every growing clinic hits
Split records
Patient history lives in a ledger, a spreadsheet and someone's memory.
Empty slots
No-shows go unrecorded, so nobody knows which hours are actually earning.
Manual billing
Invoices written by hand at the end of a shift, reconciled days later.
Blind stock
Pharmacy shortages surface at the counter, in front of the patient.
Shallow reporting
Monthly totals, but no view of which service line carries the practice.
Access sprawl
Every staff member sees every record because roles were never set up.
what you get on day one
Three modules, one record
scheduling
A calendar the front desk trusts
Provider availability, room allocation and automated reminders. Cancellations free the slot immediately instead of at the end of the day.
billing
Invoices that close the same day
Charges post from appointments and pharmacy sales automatically, so the day's takings reconcile before staff go home.
how a switch actually goes
Three weeks, in the open
Nobody replaces a working clinic system overnight. This is the sequence we run, and the point at which you can stop.
- 01
Scoping
Week 0
We map your departments, roles and current paper trail before anything is configured.
- 02
Migration
Week 1
Existing patient records and stock lists are imported and checked against your originals.
- 03
Role setup
Week 1
Permissions are set per role, so reception, pharmacy and clinicians each see only their scope.
- 04
Pilot
Week 2
One department runs live while the rest continue as normal. Corrections happen here, not later.
- 05
Full run
Week 3
Clinic-wide switch with support on call through your first full billing cycle.
what your patients see
A front door, and somewhere to check their own file
Public profile
Your clinic, findable and bookable
A search-indexed page with your services, doctors and hours. Patients request appointments from it directly into your calendar.
Claim your profile
Patient portal
Fewer calls to the front desk
Patients sign in to see visit history, prescriptions and upcoming appointments, so reception stops reading records down the phone.
How the portal worksbefore you commit
What we will hold ourselves to
A clinic cannot wait for a status page to update. These are the targets we set with you in writing at the start, not after something breaks.
- 99.9%
- Monthly uptime target for records, scheduling and billing.
- 2 hours
- First-response target on anything blocking a working clinic.
- Nightly
- Encrypted backups, with a restore we test rather than assume.
- Per role
- Reception, pharmacy and clinicians each see only their scope.
asked by clinic owners, mostly
Questions worth answering up front
- Does this work for a two-room clinic as well as a hospital?
- Yes, with different surfaces. Small clinics get a stripped-down daily view for appointments, sales and the day's report. Hospitals additionally get admissions, ward and bed management, and departmental structure.
- How does the pharmacy side work?
- Stock, supplier restocks and expiry tracking sit in the same system. A prescription written by a doctor checks against your on-hand quantity, dispenses from it, and posts the charge to the patient's invoice.
- Can patients see their own records?
- Through the patient portal, yes. They sign in to view visit history, prescriptions and upcoming appointments. You control which record types are visible to them.
- What happens to the data we already have?
- We import it during week one and reconcile the imported records against your originals before anyone works from the new system. Nothing is deleted on your side.
- Is patient data handled to HIPAA standards?
- The platform is built to HIPAA requirements: encryption at rest and in transit, role-scoped access, and an audit trail of who opened which record and when.
- What does it cost to leave?
- Nothing. Records, invoices and stock history export to standard CSV from settings, whether you are in the trial or three years in.
Something not covered here? Ask the support team
start whenever you are ready
Try it against one week of real clinic work
Run AtriaOS alongside whatever you use now for thirty days. If it does not hold up during your busiest hours, walk away with your data exported.
No card required · Export your data at any time · Cancel from settings